Shipping policy
Thank you for shopping with Folly Nutrition. This policy explains how we process, ship, and deliver your order.
Free Shipping
We offer free standard shipping on every order, with no minimum purchase required — one-time purchases and
subscription (autoship) orders alike.
Order Processing
- Orders are typically processed and shipped within 1 business day of purchase.
- Orders placed on weekends or holidays are processed the next business day.
- Once your order ships, you'll receive a confirmation email with tracking information.
Shipping Times
- United States: 3–7 business days after processing
Delivery estimates are provided by our carriers and are not guaranteed; delays can occur due to weather, carrier issues, or high order volume.
Where We Ship
We currently ship within the United States. If you're outside this region and would like to order, please reach out to us at info@follynutrition.com and we'll let you know if shipping can be arranged.
Subscription (Autoship) Orders
- If you're on a subscription plan, your first bag ships immediately, and future orders ship automatically according to your selected interval (monthly, every 3 months, or every 6 months).
- You can pause, skip, or cancel your subscription at any time by managing your account here.
- Subscription renewal shipments follow the same processing and delivery timelines as one-time orders.
Order Tracking
Tracking information is emailed automatically once your order ships. If you haven't received tracking within 2 business days of placing your order, please contact us.
Incorrect Address
Please double-check your shipping address at checkout. We're not able to redirect a package once it has shipped, and we're not responsible for orders delivered to an incorrectly entered address. If you notice an error shortly after ordering, contact us immediately at info@follynutrition.com and we'll do our best to update it before it ships.
Lost or Damaged Packages
If your order arrives damaged or you believe it has been lost in transit, contact us at info@follynutrition.com within 14 days of the expected delivery date, and we'll work with you to resolve it.
Questions?
Reach out anytime at info@follynutrition.com and our team will be happy to help